Questions
Plain answers. Still stuck? Call 204-881-6610.
Will it work with my phone?
Most phones made in the last several years can read it. You need an internet connection.
- iPhone XS, XR and newer: unlock the phone and hold the top edge near the tag.
- iPhone 7 to X: open Control Centre and tap the NFC tag reader, then hold the phone near the tag.
- Android: NFC must be turned on (Settings, search “NFC”). Hold the middle of the back of the phone near the tag.
Not sure? Call us at 204-881-6610 before buying.
Does it track where they are?
No. Tapcessory is not a tracker and has no GPS. It only works when someone taps it. The person who taps can choose to share their location once, so you know where to go.
Does the finder need an app?
No. Their phone opens your contact page in the web browser.
Does it need a battery or charging?
No. There is no battery. Nothing to charge or replace.
Is there a monthly fee?
No required subscription. You pay $19.99 CAD per tag.
What does the finder see?
Only what you choose: a name, a message, a Call button and optional backup contact, photo and instructions. Your dashboard stays private.
How do I set it up?
Tap your new tag with your phone, enter the 6-digit PIN (find it on the card underneath your Tapcessory tag, in the packaging), add who to call, then check it. See the step-by-step guide.
Can I change the details later?
Yes, any time from your private dashboard. You keep the same tag.
What is Lost Mode?
If someone or something is missing, turn on Lost Mode. The page shows a red missing message and asks the finder to call. You can also make a missing poster.
How much is shipping?
$2.50 CAD for 1 or 2 tags, free for 3 or more. Ships in Canada, usually about 5 business days.
What if the tag breaks?
Every tag has a one-year limited warranty. Unopened, unused tags can be returned within 30 days of delivery. Read the policies.
Is it an emergency service?
No. In an emergency, call 911. Tapcessory helps a finder reach the right person.
Ready when they need it.
$19.99 CAD per tag. Shipping $2.50, free on 3 or more.
Buy now- No app
- No battery
- Not a tracker
- 1-year warranty
- 30-day returns